CareerCompass Australia

Accessibility Statement for CareerCompass Australia

CareerCompass Australia is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. CareerCompass Australia is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We are actively working to achieve full conformance and regularly review our website and content to identify and address accessibility issues.

Accessibility Features

We have implemented the following features to enhance the accessibility of our website:

• Semantic HTML: We use semantic HTML5 elements to structure our content, providing clear meaning and context to screen readers and other assistive technologies.
• Alternative Text: All images and non-text content have descriptive alternative text (alt text) to convey their purpose and meaning to users who cannot see them.
• Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse to access all content and functionality.
• Color Contrast: We have carefully selected color combinations to ensure sufficient contrast between text and background, making our content easier to read for users with low vision.
• Resizable Text: Users can easily increase or decrease the text size on our website without losing content or functionality.
• Clear and Consistent Navigation: Our navigation is designed to be clear, consistent, and easy to understand, allowing users to quickly find the information they need.
• Forms with Labels: All form fields have clear and descriptive labels, making it easier for users to understand and complete forms.
• ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information and context to assistive technologies, enhancing the accessibility of interactive elements.
• Video Captions and Transcripts: All video content includes accurate captions and transcripts, making it accessible to users who are deaf or hard of hearing.
• Audio Transcripts: All audio content includes transcripts, making it accessible to users who are deaf or hard of hearing.
• Dark Mode Option: We offer a dark mode option to improve readability for users who are sensitive to bright light or prefer a high-contrast display.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations on our website. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known Accessibility Limitations

Issue	Potential Solution	Timeline
Some older PDF documents may not be fully accessible.	We are working to replace these documents with accessible versions or provide HTML alternatives.	Ongoing
Dynamic content updates may not always be immediately announced to screen readers.	We are implementing ARIA live regions to ensure that dynamic content updates are properly communicated.	Next Quarter
Third-party integrations may have accessibility issues that are beyond our direct control.	We are working with our vendors to address these issues and provide alternative solutions where possible.	Ongoing

This table describes known accessibility limitations, potential solutions, and timelines for remediation.

Feedback

We welcome your feedback on the accessibility of CareerCompass Australia. Please let us know if you encounter any accessibility barriers while using our website.

Email: accessibility@careercompassaustralia.com.au

Phone: 1300 555 0123

Postal Address: Level 10, 20 Martin Place, Sydney NSW 2000

We try to respond to feedback within 5 business days.

Assessment Approach

CareerCompass Australia assesses the accessibility of its website through the following approaches:

• Self-evaluation: Our team regularly evaluates our website using automated testing tools and manual testing techniques.
• External audits: We engage independent accessibility experts to conduct comprehensive audits of our website and provide recommendations for improvement.
• User feedback: We actively solicit feedback from users with disabilities to identify and address accessibility issues.

Compatibility with Browsers and Assistive Technology

CareerCompass Australia is designed to be compatible with the following assistive technologies:

• Latest versions of screen readers such as JAWS, NVDA, and VoiceOver
• Operating systems including Windows, macOS, iOS, and Android
• Browsers including Chrome, Firefox, Safari, and Edge

Technical Specifications

Accessibility of CareerCompass Australia relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript
• ARIA

These technologies are relied upon for conformance with the accessibility standards used.

Distribution of this accessibility statement

This accessibility statement is distributed in the following location:

• Accessibility Page

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you have the right to lodge a formal complaint. Complaints should be submitted in writing to the address below:

Compliance Officer
CareerCompass Australia
Level 10, 20 Martin Place
Sydney NSW 2000

We will acknowledge receipt of your complaint within 3 business days and aim to provide a full response within 20 business days.

Changes to this Statement

CareerCompass Australia may update this accessibility statement from time to time to reflect changes in our accessibility practices or legal requirements. We encourage you to review this statement periodically for any updates. The last update to this statement was made on October 26, 2024.

We are committed to creating a website that is accessible to everyone. Thank you for your support in helping us achieve this goal.