Terms and Conditions
1. Acceptance of Terms
Welcome to CareerCompass Australia. By accessing or using our website, courses, and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services. These terms constitute a legally binding agreement between you and CareerCompass Australia, ABN: 12 345 678 901, located at Level 10, 20 Martin Place, Sydney NSW 2000. We may modify these Terms and Conditions at any time without prior notice. Your continued use of the website and services following any such changes constitutes your agreement to the revised Terms.
2. Use of Website and Services
CareerCompass Australia provides career coaching, interview preparation, resume writing, and other career-related services. You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the website. You are responsible for ensuring that your use of our website and services complies with all applicable laws, regulations, and guidelines.
Specifically, you agree not to:
- Use the website or services to transmit or distribute any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
- Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
- Interfere with or disrupt the website or services or servers or networks connected to the website or services, or disobey any requirements, procedures, policies, or regulations of networks connected to the website or services.
- Attempt to gain unauthorized access to any portion or feature of the website or services, or any other systems or networks connected to the website or services.
- Use any robot, spider, site search/retrieval application, or other device to retrieve or index any portion of the website or services.
3. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of CareerCompass Australia or its content suppliers and is protected by Australian and international copyright laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any content from this website without the prior written consent of CareerCompass Australia.
Specifically, our course materials, including presentations, handouts, and templates, are for your personal use only and may not be distributed, shared, or sold without our express permission. Unauthorized use of our intellectual property may result in legal action.
4. Disclaimer of Warranties
CareerCompass Australia provides its website and services on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials, or products included on our website. To the fullest extent permissible by applicable law, CareerCompass Australia disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that our website, its servers, or email sent from CareerCompass Australia are free of viruses or other harmful components.
While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or reliability of any content on our website or in our courses. Career outcomes are dependent on various factors, including individual effort, market conditions, and employer preferences, and we cannot guarantee specific results from using our services.
5. Limitation of Liability
To the fullest extent permitted by applicable law, CareerCompass Australia shall not be liable for any damages of any kind arising from the use of this website or our services, including but not limited to direct, indirect, incidental, punitive, and consequential damages. This includes damages for loss of profits, data, or other intangible losses, even if CareerCompass Australia has been advised of the possibility of such damages.
Our liability for any claim arising out of or relating to these Terms and Conditions or the use of our website or services shall not exceed the amount you paid to CareerCompass Australia for the specific service giving rise to the claim.
6. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of New South Wales.
7. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.
8. Cookies Policy
Our website uses cookies. Please review our Cookies Policy to understand how we use cookies and how you can manage your cookie preferences.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
CareerCompass Australia
Level 10, 20 Martin Place
Sydney NSW 2000
Phone: 1300 555 0123
Email: legal@careercompassaustralia.com.au
10. Refund Policy
We at CareerCompass Australia strive for customer satisfaction. Our refund policy is as follows:
- Courses: Full refunds are available if requested within 7 days of purchase, provided that less than 20% of the course material has been accessed.
- Coaching Sessions: Cancellations must be made at least 24 hours in advance to avoid being charged for the session. No refunds are provided for completed coaching sessions.
- Resume Writing Services: Refunds are only available if the initial draft is not delivered within the agreed-upon timeframe.
To request a refund, please contact our support team at support@careercompassaustralia.com.au with your order details and reason for the refund.
11. User Accounts
To access certain features of our website and services, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account. CareerCompass Australia is not liable for any loss or damage arising from your failure to comply with these requirements.
12. Third-Party Links
Our website may contain links to third-party websites or resources that are not owned or controlled by CareerCompass Australia. We are not responsible for the content, privacy policies, or practices of any third-party websites or resources. You acknowledge and agree that CareerCompass Australia is not liable for any loss or damage arising from your use of any third-party websites or resources.
13. Termination
CareerCompass Australia may terminate your access to the website and services at any time, with or without cause, and with or without notice. Upon termination, your right to use the website and services will immediately cease. All provisions of these Terms and Conditions that by their nature should survive termination shall survive termination, including but not limited to intellectual property rights, disclaimers of warranties, and limitations of liability.